Integral’s hosting solution provides a high availability and high service level offering at a competitive price. Hosting capabilities are offered through Integral’s flexible Network Computing Infrastructure (NCI) service offerings.
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Network Computing Infrastructure Services
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Basic Hosting Service – Customer Provided Software
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Integral Services:
- Network access to hosted application(s)
- support
- Infrastructure
- Application(s)
- Interfaces
- Security management
- High availability management
- Business resumption management
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Full Service Hosting
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Integral provides full-service computer operations and network-based support |
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Consulting Services
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Integral Services:
- Apply maintenance to software (assumes maintenance contract)
- Customize applications based on customer needs and requirements
- Create interfaces to customer infrastructure/applications or 3rd parties
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Ancillary Business Services
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Integral Services:
- Communicate with customer designated 3rd parties
- Provide required ancillary business services as outlined
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Integral’s hosting solution and support capabilities are designed to provide you and your organization with the highest service levels in the industry. Backed by a high-availability computing network, with built-in redundancies meeting industry-leading timeframes, Integral has made the investment needed to keep your data up-to-date, available and protected.
Integral’s hosting service allows you to manage your technology needs for a fraction of the costs by taking advantage of Integral’s scale and focus. Our services unit has in place an organization of experienced software and services professionals who work for you 24x7. Support services include:
- Service and Software Planning
- Service Desk
- Functional Support
- Application Technical Support
- Computer Operations
- Infrastructure Support
At Integral we take pride in our hosting capabilities and our approach. Our leading support capabilities take advantage of our experience with human resources, payroll and talent management functions and in-depth knowledge of the Integral software.
Our goal is to provide you with the talent, processes and technology required to create a seamless, reliable and flexible capability.